EcoMining
FAQ's

Frequently Asked Questions

hosting

Mining RIG's

Are your rigs really available?
How do I pick a mining rig?
What happens when I buy a mining rig?
How am I paid out?
What kind of power supply do I need?
Can I run your rigs in my house/apartment/work/etc
What software comes on the rigs?
What opperating system/software shoule I use?

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Hosting

What is included in your hosting package?
What happens at the end of the 1 year hosting package?

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Orders & Shipping

How do I manage my order?
How long will my order take to process?
How will my order be shipped?
My items are damaged during shipping
What countries do you ship to?

customers

Customers

How do I see what I am mining?
How do I change the coin I want to mine?
What if I want to mine a coin that isn’t available?
How does the optional buyout work?

Mining RIG's

Yes. All of our top quality, world class mining rigs are listed at market prices. Our prices are updated regularly and all prices reflect real supply and availability.
Each mining rig is made up of a number of GPUs. The type and quantity of GPUs is clearly stated in the name of the mining rig. Each rig will have different hashpower (mining performance) power usage, and resale value, we encourage you to use a mining calculator such as www.whattomine.com when choosing your mining rig.
Once you have chosen the rig you want, you have to decide if you want us to host the miner at one of our world class facilities or if you want us to ship it to you. We highly recommend hosting with us, as running industrial mining hardware can be difficult and expensive unless you have your own industrial mining facility.
Once the rig is setup you will begin receiving income, once you reach a certain income threshold it will be payed-out from the mining pool, directly to your crypto wallet. Please make sure that the wallet address you entered corresponds to the cryptocurrency you have selected to mine.
Our rigs work for both 110v and 220v. Though you may have to buy a C12 or C13 (depending on the rig) power cord with the correct adaptor for your outlet.
Industrial miners require a lot of electricity and will often blow out non industrial fuses. They are also very loud. That said if you dedicate a single fuse.

With EcoMining you receive your RIG fully configured to start mining from the moment you receive it.
We install the necessary operating system, configure Pools, Wallets, and set all the options to obtain the best possible performance from your new RIG.
All our equipment is Plug & Play

Our RIGs already have all the necessary operating system installed, and connected to the most optimized cryptocurrency mining services on the market.
We ensure that the performance of the equipment is optimal at all times.
We also have a status tracking system, mined quantity, real-time hashrate, and daily mining statistics in USD

Hosting

Our hosting packages include all labor, electricity, maintenance, and 90%+ up time.

At the end of the one year hosting we will offer you a second year.

Orders & Shipping

When you checkout you will be prompted to create an account. In your account you can check the status of your order under the “Orders” tab. If you have any issues feel free to send us a message under the “miner support” tab and we will reply directly to you through email
As our service includes the installation and tuning of your new RIG, the estimated launch and customization time for each equipment is around 45 to 60 days. If there is a delay for any reason we will contact you directly through email. Shipped orders typically go out after this time lapse and we will email you your tracking number as soon as possible.
We ship your new rig once we verify proper operation and connectivity to the mining pool. All equipment is shipped in a single box, and contains all the necessary elements to make the direct connection to start mining as soon as it is received. BIOS batteries (CR2032) will be removed and not be shipped due to shipping laws.
Please make sure you document any issues with your order, immediately take pictures of any issues you have and contact us providing the pictures. Please wait for instructions afterwards. We will reply within 2 business days (typically sooner).

We ship to all countries except countries forbidden by the U.S. export regulations.
Within the entire United States, we ship your equipment free of charge.

Customers

Currently, once your rig is up we will email you a link to your mining rig’s monitor on the pool so that you can monitor your mining. This link can be found in your Dashboard on your account on our website. Yoi also have an integrated monitoring directly into your account on our site.

If you want to change the coin that you are mining go to your account and click on the “Miner Settings” tab. Here you can choose the coin you want to mine and enter your wallet address. Please make sure that the wallet address matches the coin you are mining. We highly recommend that you do not mine directly to exchange wallets.
Please send us a request through the Miner Support tab and we will do our best to add it to the coins you can mine.
If you are interested in selling your rig you can request a buyout at any time. We will offer you a price to buy you out instantly or you can have us post your rig on our site as a used rig for a fee. Payment for the rig is valued in USD but can be made in the cryptocurrency of your choice.
hosting

Plug & Play

Best Option Available

All of our RIG’s come fully configured to plug in and start mining right away.
All you need to do is plug it into a power outlet and a reliable internet network

internet-connection

FREE Management

Enjoy our free service

With the purchase of each new RIG we offer the benefit of 6 months of support, administration and complete management of your RIG configurations …
All of this FREE OF CHARGE!

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